The 5-Minute Exercise for Low-Grade Frustration


Hello Reader,

Think of one person you've been quietly frustrated with this week.

Not a person you're in open conflict with.

The other kind: the colleague whose tone in that email rubbed you the wrong way, the family member you've been short with, the friend whose silence you've been reading something into. The low-grade frustration you've been carrying around without naming.

Got someone in mind?

Here's an exercise, and it takes five minutes and a piece of paper.

Step 1. On the left side of the page, write down what you've been assuming this person is thinking, feeling, or doing. Be specific. "He doesn't respect my time." "She's been deliberately distant since the meeting." "He thinks I'm overreacting." Whatever the story in your head has been, write it down word for word.

Step 2. On the right side, write what that person would say if you asked them directly and they answered honestly. Not what you wish they'd say. What they'd most likely actually say, given everything you know about them as a real person, not the version you've been arguing with in your head.

Step 3. Look at the gap between the columns.

For most people, the gap is wider than they expected.

Sometimes the gap is enormous. The left column is full of accusations the person would be genuinely shocked to hear.

Sometimes the gap is subtler, the right column is roughly accurate, but missing context that completely changes the meaning.

Either way, what you've found is the same thing: a piece of the frustration you've been carrying wasn't necessarily about that person. It was about the version of them you'd constructed. You've just taken a moment to see the world from their point of view.

The exercise you just did is a mini version of the activities in my upcoming book, Zero-Sum Illusion, coming in July. OK, I realise that in step 2 you have constructed yet another version of the other person, and that's what I call "mind-reading." The better approach is to a) connect with them and b) ask great questions.

Most books in this territory stop at the insight. They tell you the pattern exists, give you a few examples, and trust you to figure out the rest. I wrote this one differently. Every chapter pairs the why (where the pattern comes from, what it's protecting, why it's so hard to spot) with the how: specific, structured exercises like the one above that build on each other so you're not just learning a concept, you're building a practice.

The goal isn't to convince you that unchecked stories cause friction. You probably figured that out five minutes ago. The goal is to give you the actual tools to catch your stories in real time, in the half-second before they become the thing you say, the email you send, the silence you give someone.

That's it for today. Try the exercise this week if you can. See what shows up.

Best wishes
Grant

P.S. If the gap surprised you, I'd love to hear about it. Just reply to this email. I read everything that comes in.

402 Southborough Lane, Bromley, BR2 8BH, United Kingdom
Unsubscribe · Preferences

The Zero-Sum Illusion Book

I'm a author, coach, and entrepreneur who loves to talk about business & entrepreneurship and personal development. I'm author of the book "The Zero-Sum Illusion". Join me in the journey by subscribing to my newsletter.

Read more from The Zero-Sum Illusion Book

Hello Reader, Perhaps you’ve been in this moment where someone says something, and before you've thought anything through, you're already responding. What you don't see, in that compressed slice of time between the words and your reply, is the most important decision being made on your behalf, by your own brain, beneath the surface of conscious thought. Instinctively you're deciding what the words meant. Whether the person is for you or against you. Whether what's required is defence,...

Hello Reader, Bring to mind a disagreement you've been trying to resolve for a while. Not a one-off argument. The kind that keeps coming back whether with a colleague, a family member, a friend, a partner. The kind where you've laid out your reasoning more than once, and they've laid out theirs, and somehow neither of you has moved. Got one in mind? Sometimes, when a disagreement won't resolve, it isn't because someone is being stubborn. It's because both people have been trying to persuade...

Hello Reader, I have some exciting news. My designer has put together some initial cover ideas for The Zero-Sum Illusion, and it is time to put them to a vote. I want this book to feel authoritative, clean, and optimistic - a genuine toolkit for changemakers. I have narrowed it down to a few distinct visual concepts, but I need your eyes to help me pick the winner. Could you do me a quick favour? Please head over to the survey here: https://forms.gle/nDoXRyaBDkDnbWhP8 I would love to know...