Why we get stuck (and how to get unstuck)


Hello Reader,

As you look at your calendar for the week ahead, you might see a specific meeting or negotiation that makes your stomach tighten.

It’s that conversation where you know you want X, they want Y, and it feels like there is no middle ground.

In Game Theory, this is the classic trap: We convince ourselves that for us to succeed, they must lose (and vice versa). We enter what I call in the book the Conflict Frame.

When we are in this frame, our brains are wired to look for evidence that confirms our biases and ignores shared possibilities. We dig our trenches. We prepare for battle.

But based on my experience mediating between parties - whether in my work in climate finance or organisational strategy - there is a way to break this deadlock. It requires a specific skill I call mental alchemy.

The Trap: Confusing Strategy with Need

Most conflicts manifest as a clash of Strategies - the specific actions we demand to get what we want.

Take a classic project management standoff:

  • You: "We must submit this work on Wednesday to hit the deadline ." (Strategy: Speed)
  • Them: "We absolutely cannot submit it until these final revisions are complete." (Strategy: Delay)

These positions are generally mutually exclusive. If you stay here, you are in a zero-sum game. One of you wins, the other loses.

The Unlock: Find the Need

To change the frame, you must look beneath the strategy to find the Universal Need driving it.

  • Why do you want to submit it? Perhaps your need is Impact or Momentum.
  • Why do they refuse? Perhaps their need is Reputation or Security.

Unlike strategies, needs are rarely in conflict. We all value impact; we all value reputation. It's all about identifying feelings and needs, and finding a compatible strategy.

The Practice for this week

If you find yourself in a standoff of any kind this week, try this 3-step reframe before you argue back:

  1. Acknowledge their Strategy: "I hear that you feel we need to delay submission," or "I understand your need to get the report perfect".
  2. Hypothesise the Need: Ask yourself, what need are they trying to meet? And what need am I trying to meet?
  3. Build a Positive-Sum Question: "How can we capture the momentum (My Need) while ensuring we maintain the high standards of quality you are protecting (Your Need)?"

Suddenly, you aren't fighting each other; you are fighting a shared puzzle. You have moved from "Me vs. You" to "Us vs. The Problem."

The Bridge-Builder Campaign Launches on Wednesday

This skill—Reframing—is just one of the actionable tools in The Zero-Sum Illusion.

Over the last few weeks, I’ve shared a bit about the philosophy behind the book. This coming Wednesday, 10 December, I am officially opening the doors to the Presale Campaign.

I have put together some exclusive bundles for early supporters, including:

  • Signed & Embossed First Editions (these will be numbered and limited).
  • Launch Party Passes (for our virtual event and the in-person gathering in London).
  • Your Name in Ink in the acknowledgments of the book.

I am incredibly nervous and excited to share this with you. Keep an eye on your inbox this Wednesday for the link.

Here’s to a week of breaking deadlocks.

Best wishes,
Grant

P.S. I have set myself a challenge to speak with 75 people in my network over the next few weeks.

While the official book launch isn't until next summer, I want to connect with you now, during this pre-sale period.

It doesn’t have to be about the book or conflict - I’d simply love to catch up, hear what 2025 has been like for you, and share a quick hello.

If you’re open to a 15-minute virtual coffee/tea, just let me know in your reply and we'll find a time. It would mean the world to connect.

402 Southborough Lane, Bromley, BR2 8BH, United Kingdom
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The Zero-Sum Illusion Book

I'm a author, coach, and entrepreneur who loves to talk about business & entrepreneurship and personal development. I'm author of the book "The Zero-Sum Illusion". Join me in the journey by subscribing to my newsletter.

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